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Video Host Frequently Asked Questions
Got a question about Video Chat Hosting? We've compiled a list of Frequently Asked Questions to help you learn more about becoming a Host.
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If you don't find the answer to your question below, click here to ask a LIVE Customer Service Representative.
 
Technical Help Guide:
• Conducting Video Chat Sessions
• Manage Your Profile
• Recorded Live Sessions
• Power Tools
• Promotional Tools
• Contact Our Customer Service
• Member FAQ
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Becoming a video Chat Host:

Q: What is a Video Chat Host?

A: When you become a Video Chat Host, people see you and talk to you live via the easy-to-use UGASCams Video Chat service. You can make tons of extra cash from the comfort of your home! If you have an expertise or talent that you'd like to share, and make money doing it, then Video Chat Hosting is for you! It's all FREE - you don't pay for a thing! All you need is a webcam, internet connection and a computer and you're set! Click here to become an UGASCams Video Chat Host

What is online verification?

A: The online verification is a common procedure done by customer service representative in order for us to verify your identity. At any given time, a customer service representative might enter your Video Chat room to verify your personal details. You will be asked questions and your full cooperation is required. A Customer Service representative (using the username "csrep'' with a number following it -- for example, csrep1) will enter your chat room. Please note that when a Csrep user enters your chat room, you will see a written text which will inform you of the customer service entrance

Q: How do I become a Video Chat Host?

A: Start by clicking here to fill in a quick registration form. Once completed, you'll need to read the Tags of Use, fax us a copy of your photo identification (driver's license, passport, or national identity card), and create a main photo before you can begin Video Chatting.

Video Chat Host Earnings:

Q: What do I get paid for?

A: If you are a Host in the Live Sex Chat category, you'll get paid every time a UGASCams Member enters your Video Chat. You just interact and watch the money start rolling in! You'll also get paid every time a UGASCams Member views one of your Professional Videos or joins your Fan Club so you can get paid even when you're not online.

Q: How is my fee-per-minute determined?

A: If you are one of the 120 Top Earners in the Live Sex Chat Hall of Fame, a Veteran Host, or one of the 25 Friends & Romance Top Earners, you'll get 35% commission. All the other Hosts in the Live Sex Chat and Friends & Romance categories receive 30% of what Guests pay. Prices range from 0.98 to 4.80 UGASCams Credits per minute. For every single credit you earn you are paid $1 USD. The price you charge will vary according to what you decide to charge, your seniority, and the rating you are given by your Video Chat clients. For the purpose of determining Hosts' eligibility to Hall of Fame and/or Veteran status, earnings are calculated based on 30% commission.

If you are a Host in any category besides Live Sex Chat or Friends & Romance, you will receive 50% of what your Guests pay. Prices vary from 0.98 to 9.80 UGASCams Credits per minute, according to what you decide to charge, your seniority, and the rating you are given by your Guests.

Every UGASCams Credit you earn will convert to $1. You will get paid in dollars at the end of every pay period.

A Guest who begins a session with a Host at a certain fee per minute will continue to pay that fee throughout the session, even when a system event changes those rates (for example, if your rating increases and your price per minute is raised). The only exception to this is when a Host gives a visitor a Discount. New rates go into effect with new chats initiated after the rate change.

Q: How can I increase my earnings?

A: For every person you refer who becomes an UGASCams Member, you'll get 55%-60% of what they spend in your Chatroom.

For every person you convert into a paying UGASCams Member during Free Live Video Chat, you'll get 50% of what they spend in your Chatroom. Hall of Fame Hosts and Veteran Hosts get a 60% LIFETIME commission on these Guests! Hosts must be in the Hall of Fame at the time of the conversion to get the increased commission.

For every Host you refer that gets approved and Video Chats for at least 180 minutes (Adult and Friendship) or earns at least $200 (all other non-adult categories), you'll get a $100 Bonus.

Remember, when Hosts refer a Guest to the site they get a 60% lifetime commission for that Guest. With the increase in commission, when Hosts convert a User to a paying Guest during Free Live Chat, it's as if they brought that user to the site themselves. We're doing the hard part for you and bringing your Hosts the traffic, so make sure your Hosts take advantage of Free Live Chat!

Provide your Guests with good quality Professional Videos or comprehensive Expert Tutorials that they can view even when you are offline.

The better your ratings as a Host, the more money you can charge per minute. With a 5 star rating average you can earn up to 4.80 or 9.80 UGASCams Credits per minute!

Be one of the Top Earners and we'll direct more web traffic directly to you through our Affiliate Partners.

Q: How is my commission determined?

If you are a Host in the Live Sex Chat category or Friends & Romance category, you will receive 30% of what your Guests pay. To increase your commission, be one of the 120 Top Earners in the Hall of Fame or one of the 25 Top Earners in Friends & Romance, and get 35% commission for the next pay period. All Veteran Hosts also get a 35% commission on Video Chat earnings.

For every person you convert into a paying Member during Free Live Video Chat, you'll get 50%-60% of what they spend in your Chatroom.
If you are a Host in any category besides Live Sex Chat or Friends & Romance, you will receive 50% of what your Guests pay.

Q. What is the method of payment?

A: You receive your earnings by check via either regular mail, ePassporte or FedEx Shipping. Your payment will arrive on time, every time, twice per month. Your personal information will be kept confidential, and will be used solely for the purpose of transferring your funds to you.

Q: What is an ePassporte?

A: By clicking on "ePassporte" you will be paid automatically into your ePassporte account at the end of each pay period providing you have passed the minimum payment amount.

What is an ePassporte account?
ePassporte is an online bank account through which you can receive your payments from UGASCams.

How do I open and receive payment via ePassporte account?
You can open an ePassporte account directly at www.epassporte.com (or insert your existing ePassporte account if you already have one) and start receiving payment from UGASCams to this account. Or, to open an ePassporte Account through UGASCams, you must first earn at least $50. If you've never opened an account on UGASCams before, the option to open an ePassporte account will appear on your Host Member Page. Otherwise, when you go to "Update My Account Details" under the "My Account" tab, you can choose to open an account through UGASCams. When you are signing up to be a host, or before you have earned $50, the option to create an ePassporte Account through UGASCams will be disabled. You will be able to choose to use your independent account.

How Do I Change my ePassporte Account?
Once you have an ePassporte account, you have the option to change your current account name. Just enter your new name in the space provided under ePassporte. An email will be sent to you with your new ePassporte details.

Q: How frequently do I get paid?

A: Your payments will arrive twice per month. Payments go out on the 16th (for the first two weeks of the month) and on the 1st (for the last two weeks of the month). Earnings are paid out in the form of a check when you earn a minimum of $50 per period. You can also opt to wait for payment until your earnings have reached a minimum of $100 or $500

Conducting Video Chat Sessions:

Q: Why is it important for me to use a high speed internet connection?

A: A high speed internet connection is the best choice for people using live webcams. Your internet connection speed determines your uploading and downloading capabilities. Upload is the speed of everything that goes out of your computer, like your connection to viewers, the higher your upload, the clearer picture quality your viewer will see. Download is the speed of everything that comes in to your computer.

Hosts who use high speed connections have significantly more earnings than those who use low speed connections. A high bandwidth provides viewers with a better video chat quality than dial up connections or low speed connections. This means that viewers will want to stay in your chat room longer! At low speeds viewers see broken up shots of you, with lots of pauses, rather than a smooth video of you in action. When you provide better service to your guests they will keep coming back to you, and your earnings will increase!

A high upload is the most important thing for you as a host! A high speed upload improves the picture quality in your video chat room for your viewers. The ideal speed to have is 500kbps upload and 500 kbps download, but anything higher than 192 kbps is o.k. Notice that you might have a high connection but may still be experiencing problems, this could be because you are located far from the continental U.S., you are working with open applications, or you are chatting on more than one site simultaneously.

To change your internet service to a high speed one, contact your internet provider and ask about high speed options.

Q: What else can I do to improve my video chat room picture quality?

A: When you're in your video chat room you should make sure that all other applications are closed. If you are logged on to applications that download or upload large amounts of information, or are sharing your internet line with other computers, you will have a slower and lower quality picture in your video chat room.

Q: Must I have any special technical skills?

A: You don't need to have any special technical skills! The Video Chat format is self-explanatory and easy to navigate. If you have any questions, our customer service staff is always available to help you.

Q: Am I required to give any time commitment as a Video Chat Host?

A: You do not need to make any promises to your Guests regarding the overall amount of time you will spend online or the length of a Video Chat session; but it is good marketing practice to let them know when they can expect to see you in your chatroom. You must be online at least three hours per month, or UGASCams reserves the right to suspend your Video Chat Host privileges. If you know you are going to be temporarily unable to meet the three hour time committment, please let us know in advance in order to avoid suspension.

Manage Your Profile:

Q: How do I view/update my profile information?

A: To go to your Host Profile click on the 'My Account' tab at the top of your Host Page, click on 'Manage Your Profile', then 'Update My Profile'. Update your details, or make any necessary changes, then click 'Submit'. The fields with a yellow asterisk (*) near them denote required information.

Q: How do I create/edit Snapshots?

A: To create/edit your Snapshots, go to the 'My Account' tab at the top of your Host Page, click on 'Manage Your Profile', then click on 'Create/Edit my Snapshots'.

How to Take Snapshots:
You can take Snapshots here by clicking on "Create Snapshot", or in your Video Chat room. When creating a Snapshot here, you can select to either take a picture immediately or use the timer in order to create a 5 second or 10 second delay until your picture is taken. You can select which timing option you'd like to use from the dropdown menu. In your Video Chat room, you have the option to take your own Snapshots manually or the system can take them for you while you are Video Chatting. When you applied to become an UGASCams Host, you decided whether or not you wanted automatic photos taken during your Video Chat sessions. If you would like Snapshots taken automatically while you are Video Chatting, update your profile by clicking on the Update Your Host Profile link on your Video Chat Host Page and changing your selection in the Snapshot Gallery field at the bottom of the form.

How Your Snapshots Will Appear:
Snapshots taken by you will appear to Guests in a pop-up 354x290 pixels, provided that your webcam can support such a large photo. If not, all of your Snapshots will be in a smaller size.

How to Manage Your Snapshots:
Snapshots taken automatically during your Video Chat sessions will appear here. If you would like these photos to be visible to members of UGASCams, click on Approve Snapshot. The newest Snapshots will appear at the bottom of the page. The Snapshot marked as ‘Main' is the main photo visible in your Profile. It is one of the four Snapshots visible to free members of UGASCams who have not yet purchased UGASCams Credit. The next four Snapshots (Free #1,2,3,4,5) are also visible to all Guests at UGASCams. The rest of your Snapshots, placed below the "For UGASCams Credit Holders Only" line, will be visible only to UGASCams members with UGASCams Credit in their accounts. Free users of the site will see your Snapshots exist, but they will appear completely out of focus. To change the order in which your Snapshots are viewed, select the new position in the pull down menu below the Snapshot you want to move. The Snapshot will exchange places with the Snapshot that is currently in the position you desire. You may delete any unwanted Snapshots by clicking on the Delete button beneath the Snapshot you do not want.

How to Delete Snapshots:
Check the box next to the snapshot you wish to delete. You may check as many boxes as you wish to delete multiple snapshots simultaneously. Click the "Delete Selected Snapshots" button at the top of your gallery to delete the snapshots you have selected. Once deleted, you will see a message confirming that the snapshots have been deleted. If you wish to undo your last action, you can click the " Click Here to Undo" link. You will only be able to undo your previous action once.

Q: How do I record/edit my Video Library?

A: To record/edit your Video Library go to the 'My Account' tab at the top of your Host Page, click on 'Manage Your Profile', then click on 'Record/Edit my Video Library'.

List of Promos
For every series of videos, you can create one promotional clip that will be offered free to members in order to promote the series. You can record up to 30MB of video clips. You can divide this in any manner that you wish. The only stipulation is that each series of videos must have a promo clip no more than 1 minute long and each video clip in a series can be no longer than 3 minutes.

Promo
Click on the name of the promo to view it. You can change the position of the promo in your series list by selecting the desired position number. To edit the video, click on Record/Update video.

Title and Description
Try to describe the exact content of your promo. Guests who perform searches for promos will look for certain keywords to help them find what interests them. Keywords pertaining to the topic of your video series should be entered into the description and the title should reflect the content of your video series, not just the content of the promo.

Professional Videos in Series
Create your professional videos and view the professional videos you currently have in a series.

Times Viewed
Number of times the video has been viewed by UGASCams Guests.

Delete Series
This is an irreversible act that will delete both the promo and the professional videos within the series.

Recorded Live Sessions:

Q: What are Recorded Live Sessions?

A: Recorded Live Sessions are simply your live Video Chat sessions recorded for Guests to view time and time again and pay you by the minute - a fantastic way to earn money even when you are not online!

Q: What types of Recorded Live Sessions are there?

A: There are two types of Recorded Live Sessions: Recorded Live Sessions created by Hosts and Recorded Live Sessions created by Guests.

Sessions Recorded by Hosts
Host Recorded Live Sessions are sessions you created during Video Chat. Use the Record Session button during Video Chat to capture the session. These sessions need to be approved and edited by you before they are displayed to guests.

Sessions Recorded by Guests
We allow Guests to record their Video Chat sessions with you to view whenever they want. These sessions cannot be edited and are stored by the Guest on his Member Page for easy access.

Q: How much will I earn when a guest views my Recorded Live Session

A: Rate for sessions recorded by Hosts
Every time a guest chooses to view a Recorded Live Session he will be charged your current Video Chat rate at the time the guest views the session plus 2 UGASCams Credits, per minute. You will earn your regular commission rate on the total charged.

Rates for sessions recorded by Guests
Every time a guest views a session he recorded, he will be charged the original rate paid to Video Chat (including any discounts given), minus a 30% discount. You will earn your regular commission rate on the total charged.

Power Tools:

Q: What is Happy Hour?

A: Once you have reached the 90 minute mark, you may offer your Guests an hourly session of Video Chat at a reduced rate. You will be paid a flat fee of $10 per hour long Happy Hour session, even if no one enters your Video Chat room! If you are a Hall of Fame Host, you will be paid a flat fee of $20 for one hour. Guests enter your Happy Hour Video Chat at a reduced per minute fee. Guests will continue to pay that fee for the entire duration of their interaction with you, until you or they end the conversation. If you continue to Video Chat for any amount of time after your Happy Hour has ended, the Guests who were in your Happy Hour Video Chat will continue to pay the Happy Hour fee. Anyone who joins your Video Chat AFTER your Happy Hour has ended will pay your regular per minute fee. Some Guests may receive HappyHappy Hourit as a bonus for buying UGASCams credit or for promotional purposes. Guests who receive Happy Hour Credit will be able to spend this Credit ONLY during Happy Hour. When their Happy Hour Credit is used up, they will continue to pay for Happy Hour with Credit. Happy Hour Credit can not be used to continue a session that was started during Happy Hour.

Q: What is Mobile Content?

A: Mobile Content lets Hosts create additional content that Guests can download directly to their cellular phones.UGASCams is advancing to the next generation of Host promotion, giving you another way to make money 24/7 - even when you're not online! Guests can now download Ringtones, Videos, and Snapshots that you create, directly to their cellular phones for a fee. Every time a Guest downloads content that you created, you get paid. You can choose to create new content specifically for this feature and also allow your existing content to be used. Maximize your exposure and make more money now! Record the hottest or funniest Ringtones,and create the best, most eye-catching Videos and Snapshots to get Guests to choose you. You can take Snapshots and record Videos both with nudity and without so that UGASCams can promote you in different arenas.

How can I be a part of Mobile Content?
Mobile Content is a great way to promote yourself to lots of new members while making money - even when you're offline. Go to your Mobile Content Main Page, in the Power Tools tab, and click the links to start creating new content for Guests to download. Plus, you can check the box to use your existing content in addition to all of the new content you're making. You can also check the number of downloads and amount of earnings you get for this feature in the chart provided.

How do I get paid?
You get paid automatically every time a member downloads one of your Ringtones, Videos, or Snapshots. You'll see the earnings from this feature in your earnings log. The more content you post, the better your odds of making additional cash. You will receive a 25% commission for each download.

Promotional Tools:

Q: What are some Video Chat tips?

A: UGASCams provides you with some tricks of the trade that come straight from other successful UGASCams Video Chat Hosts. Follow these tips and you'll find yourself earning lots of cash and making many new friends!!

Q: What is Promotional Content?

A: UGASCams allows you to record videos and take snapshots to be used exclusively in promoting you outside of the site. Create your promotional content according to the guidelines and let us bring more traffic from outside of UGASCams to your room. You'll not only boost your traffic, but also pump up your earnings.

Contact Our Customer Service:

Q: How do I contact you if I need more help?

A: Our Customer Service representatives are here to provide you with fast, efficient service and a quick reply to all your questions and concerns. They are available online 24 hours a day. Once you apply to become a Host, an UGASCams Representative will be assigned to you to guide you through the entire application process. Click here to contact customer service.